Call Center Lead Generation Agency | Rightful Labs

Call Center

1400K+
K+
Lead Generated/Month
1900K+
K+
Daily Call Volume
40%
%
Call Quality Score
10.37
%
Call Conversion Rate

Rightful Labs’ call center is a dynamic and adaptive venture that’s in constant pursuit to ensure that optimum performance and efficiency is achieved.

Lead generation through call center is a standout method of harnessing personalized quality leads.

Decoding the Perfect Call Center Strategy

Every lead generation call center has the power to make or break the closing of a sale and is a crucial catalyst in retention and re-engagement of a customer in an inbound marketing process.

Rightful Labs fabricates one of a kind comprehensive performance-based strategy to increase the growth prospects of its clients. We’ve got an arsenal of technological collaborations, modernistic call center management tactics and suggestive data analytics.

It’s All in the Details

It’s not just fostering client connections and creating dynamic marketing funnel models. The maestros at Rightful Labs have realized some key points and execution strategies in the factual matrix that constitute a successful lead generation call center operation. Here is the breakdown of the key points and strategies that Rightful complies with for an effective call center performance management:

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Enhanced Customer Experience
Enhanced Customer Experience

It’s all about how the caller and the organization add value to the customers. Rightful Labs strives for perfection when it comes to leaving customers satisfied and smiling.

Proficient Agent Skills
Proficient Agent Skills

Our team of highly productive associates is nurtured through series of educational programs and customized instructing sessions alongside group building activities to improve IVR's and speech patterns.

Redefined Call Center Productivity
Redefined Call Center Productivity

We at Rightful Labs work closely with our clients to identify the grey areas and actualize a customized program.

Optimal Performance Measurement
Optimal Performance Measurement Parameters

We’re all about expertise when it comes to forming a balanced and dynamic system of reviewing management tactics, assessing current call center techniques and incorporating changes where it's deemed fit.

Efficiency Metrics And Reporting Methodology
Efficiency Metrics and Reporting Methodology

Detailed reporting and measurement criterion are adopted to bring augmented value and output in accordance to the scale of process. 

Knowledge Application
Knowledge Application

Applying required knowledge systems to sync call center metrics, measure leads and sales, scrutinize customer response and monitor team growth.

By breaking down the performance management matrix into a progression of objectives and usage segments, Rightful Labs creates a dynamic POA for all clients that results in the overall development of the clients, improved future prospects, and overall customer satisfaction in call center lead generation.

Verticals We Serve

Credit Repair

Credit Repair

Connecting credit repair services with people who have poor/bad credit

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Debt Relief

Debt Relief Sphere

Finding people who can't fight off various debt and connecting them with consolidation services

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Personal Loan

Personal Loan

Allowing lending networks to pitch their offers to the right audience.

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Auto Finance

Auto Finance

Helping insurers to boost up their sales amidst highly saturated insurance industry

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Our Customers Say

Rightful Labs is a wonderful company to work with and they have a strong business acumen. We appreciate their moxie and look forward to a prosperous future.

Mark Christian

Roundsky
I've partnered with the Rightful Labs team for about three years. Saying they're a pleasure to work with, is an understatement. Compliant, communicative, and dependable, that is what this team is. It would be a mistake not to work with them.

Jason Holmes

Madrivo

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